So how do you treat high-roller customers in your store?

If you're not familiar with the term "high-roller" here's what it means... A high-roller is someone out in Las Vegas with a reputation of spending BIG. Consequently this person is treated with the utmost respect by the casinos. With that respect comes a variety of perks and comps like covering air flight costs to and from Las Vegas, free rooms, and free money to gamble. ...
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How to get the “Rich Retailers Marketing System”

Here's what I can do for you: Grow sales Increase profits Make running your business easier Yes, I know those are big promises. I was in retail for close to two decades (with 5 stores) before I started doing what I do now. You get a lot of folks promising you the “moon & stars” but delivering “diddley pooh”insteand. And how am I going to do what I’m promising? Her...
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7 proven strategies to help you compete against the large chains

Certainly competing against the well-financed chain stores is a big problem. Not only do they have deeper pockets, they buy at a deeper discount because they’re buying more and buying deeper and they’re getting more co-op dollars on top of everything else. In other words they have advantages that you don’t. The question I’m often asked is, “Mike, I don’t just want to compete ...
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